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Registering FortiGate VM with Customer Service & Support

To obtain the FortiGate VM license file you must first register your FortiGate VM with Customer Service & Support.

To register your FortiGate VM:

1. Log in to the Customer Service & Support portal using an existing support account or select Sign Up to create a new account.
2. In the main page, under Asset, select Register/Renew.
   
   The Registration page opens.
3. Enter the registration code that was emailed to you and select Register. A registration form will display.
4. After completing the form, a registration acknowledgement page will appear.
5. Select the License File Download link.
6. You will be prompted to save the license file (.lic) to your local computer. See "Upload the license file" for instructions on uploading the license file to your FortiGate VM via the Web-based Manager.